Full Shipping Details

USA- We offer shipping starting at $10 on all orders with tracking. Free Shipping on orders $150+.

Canada- We offer shipping starting at $19.99 on all orders with tracking. Free Shipping on orders $150+.

Australia and UK – starting at $29.99 on all orders with tracking. Free Shipping on orders $150+.

Estimated Shipping Time:

  • Orders shipped to USA typically take 10-15 days to arrive. Please be aware that these are estimates, and delivery times may be affected by factors such as customs clearance or other delays beyond our control.
  • Canada delivery time is 2-5 Business days. 
  • Australia, UK and Europe delivery typically take 10-25 days to arrive. Please be aware that these are estimates, and delivery times may be affected by factors such as customs clearance or other delays beyond our control.

Discreet Packaging:

  • Your privacy is important to us. All orders shipped will be carefully packed in discreet, temperature-controlled packaging to ensure quality and confidentiality.

Damaged or Defective Items:

  • If your order arrives damaged, broken, or defective in any way, please contact us immediately with photo proof. Once verified, we will either issue a full refund or arrange for a return.

Order Cancellations:

  • To cancel an order, please email us before your package is shipped. Once dispatched from our fulfillment center, cancellations will no longer be possible.

Lost or Stolen Packages:

  • Once your package has been handed over to the shipping carrier, we are no longer responsible for its delivery. If your package is marked as delivered but is missing, we recommend contacting your local postal service with your tracking number.

Delivery Delays and Refunds:

  • In cases of unexpected delays or peak shipping periods, your delivery may take longer than anticipated. If your package arrives significantly late, you may be eligible for a partial refund. However, if we notify you of the delay and provide an option to cancel your order, no refund will be issued.

If you have any questions or need further assistance, feel free to reach out to our customer support team. We’re here to help!